Zip Hoodie "Triple Grey"

All orders are shipped from France within 24 working hours.

For delivery in Metropolitan France, two options are available to you:

Delivery to the relay point closest to your delivery address: 6-10 working days maximum after the shipping date.

Express delivery to your delivery address directly: 3-5 working days after the shipping date.

For all international orders:

Shipping is different depending on the destination, but you can count on us for the fastest possible reception: 7-10 business days after the shipping date maximum.

Order confirmation:

As soon as your order is shipped, you will receive a confirmation email with a tracking number.

If you do not receive this email or an update on your order within 7 business days of placing your order, please contact us at our email: info@maisondesrefs.com.

Make the process easier:

Please indicate in the subject of this email: your name and the order number.

Thank you for your understanding and happy shopping.

We attach particular importance to your satisfaction.

• Return within 14 days : You have 14 days after receipt to return your item if it does not suit you.
• Product Condition : Item must be returned in its original condition, unworn, unwashed and with packaging intact.
• Simplified procedure : To initiate a return, contact our customer service at [your email/customer service] to obtain a return label.
• Refund or exchange : Once your return is validated, you can opt for a refund or exchange according to your preferences.
• Exceptions : Promotional items and accessories are neither returned nor exchanged.

If you have any questions, our team remains at your disposal.